During three sessions, we guided more than 30 participants through our first webinar series on “How to Buy Chemicals Online – Quick & Easy”. We are happy to report that it was a great success for both us and all participants.
Next to learning how to use CheMondis in the best possible way, attendees had the chance to ask all the questions they had. At the end of each session, we had exciting discussions on several topics with our Key Account Manager David who has more than 14 years of experience in Marketing & Sales of chemical products.
All attendees joined the webinar remotely – even the staff.
When we planned the webinars, we had some concerns that it might be technically difficult to bring so many people together in a virtual place. Especially, because our team was holding the webinars from home as well. Does everything work with the process? Does the Internet remain stable? Will someone ask a question in the discussion part? Of course, we were prepared for all these cases in advance. And fortunately, things could not have gone better.
Participants were excited about the new format.
Asking attendees how they liked this webinar, we received very good feedback. It makes us proud that rated our first webinar series with 91/100 points. And we were even more excited that 95% would come back for another webinar in the future.
This encourages us to expand this program and to develop more sessions on other interesting topics. As soon as we have developed these concepts and scheduled the next sessions you will of course be the first to know about it. You can expect the dates to be released this summer.
A webinar premiere for Chemondis – how did our team experience it? We asked them.
I have done many 1:1 demos with our customers over the past years, so I am used to the process. Not being able to see a reaction from my “audience” felt weird during the first webinar. Sometimes I thought to myself “Are they still there? Does this make sense to them? I hope I am not too fast…“.
During the Q&A session at the end, with many questions being asked I was reassured that people were following closely and that made me very happy and much more confident in subsequent webinars. The fantastic preparation by Daria and Caroline also helped tremendously, really great team effort!
Many customers became active on our platform just a few minutes after the webinar closed and that shows me how effective this tool is. I am looking forward to the next rounds!
It was definitely a great experience! Personally, I enjoyed both the preparation and the webinars themselves. It is an interactive way to show all the most important features of the marketplace and how procurement managers in the chemical industry can benefit from the platform use.
After the session, we had the Q&A, which was really helpful as we got direct feedback from the attendees. Thank you all for coming and giving your input!
Honestly, I was a little nervous before our first webinar. You put so much work and effort into it that you want everything to go smoothly in the end. I wanted our attendees to be able to take out what we had put in over the previous weeks.
When I noticed that the participants followed with great interest and sent many questions, the tension slowly subsided. I was really pleased to see how customers were able to profit from our webinar and how they could put their learnings to action on the marketplace immediately after the webinar.
It seems that both our customers and the webinar team agree that this new format works very well, and we will certainly see each other more often in sessions in the future!
What do you think?
Did you attend one of the sessions? Do you share the view on the feedback we received? Do you have any wishes on potential topics we should discuss in a webinar? Leave us a comment below and let us know.
Thanks for taking the time to read the CheMondis blog.